1. Introduction
This Privacy Policy explains how Trail to Table Group (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you use our internal operations platform (the “Service”). The Service is invite-only and intended for authorized employees, contractors, and partners of Trail to Table Group.
2. Information We Collect
We collect the following categories of information:
- Account Information. Name, email address, profile photo, and authentication identifiers received from your sign-in provider (e.g., Google).
- Operational Data. Event details, customer contact information, proposals, payment milestones, tasks, and notes that you or other authorized users enter into the Service.
- Usage Data. Log data such as IP address, browser type, pages viewed, timestamps, and actions taken within the Service.
- Cookies and Similar Technologies. Session cookies and local storage used for authentication and to remember your preferences.
3. How We Use Information
We use information to:
- Provide, operate, maintain, and improve the Service;
- Authenticate users and enforce role-based access control;
- Generate proposals, contracts, and other operational documents;
- Communicate with you about the Service, security, and account changes;
- Detect, investigate, and prevent fraudulent or unauthorized activity;
- Comply with legal obligations and enforce our agreements.
4. Legal Bases for Processing
Where applicable, we process information on the basis of (i) performance of a contract with you or your employer, (ii) our legitimate business interests in operating and securing the Service, (iii) compliance with legal obligations, and (iv) your consent where required.
5. How We Share Information
We do not sell personal information. We share information only as follows:
- Service Providers. With vendors that host, store, and support the Service under contractual confidentiality and security obligations (including our cloud database and authentication provider).
- Authorized Users. Operational data is visible to other authorized users within Trail to Table Group on a need-to-know basis.
- Legal & Safety. When required by law, subpoena, or to protect the rights, property, or safety of Company, our users, or the public.
- Business Transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
6. Data Retention
We retain information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Operational records related to events and customers may be retained for longer where required for accounting, tax, or legal purposes.
7. Security
We use administrative, technical, and physical safeguards designed to protect information, including encryption in transit, role-based access controls, row-level security on our database, and audit logging. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You can also withdraw consent where processing is based on consent. To exercise these rights, contact us using the information below. We will respond within the time required by applicable law.
9. Children's Privacy
The Service is not directed to children under 16 and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. International Data Transfers
Information may be processed and stored in countries other than your own, including the United States. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.
11. Third-Party Services
The Service integrates with third-party providers (including Google for sign-in and our cloud database/authentication provider). Their handling of your information is governed by their own privacy policies, and we encourage you to review them.
12. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” Material changes will be communicated through the Service or by email where appropriate.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact Trail to Table Group at privacy@trailtotablegroup.com.